By definition you expect to pay more for insurance than you expect get out of it. Yet, people pay for it. Wenger explains how this is not a contradiction: “Without risk aversion insurance math fundamentally would not add up.”
Here, Szabo argues that conditions around book publishing and distribution makes for little variety, and unnecessarily long documents. He calls it the “trouble with books”, and poses the internet as the solution. The “trouble with the internet” is noise. Publishers and editors used to be trusted gatekeepers, ensuring a certain level of quality. There is too much content to consume from the Internet firehose. How do we deal with content quality assurance and curation in the internet era? How do we pick what we read?
Making good decisions upfront, and investing in improving the software development process (via testing, CI/CD, etc.) is costly, but pays off over time. This is especially important as the organization grows. Building software is easier when you’re not afraid of breaking it.